I am currently working with a factory in china who have been making this box not sure if the are the orignal makers or making a copy of it. anyway i am trying to find out what problems people are having with the boxes, i can then forward the info to the engineers who will then hopefully be able to sort out some type of fix.
The main problems i have noticed and a few people i have bought boxes for are as follows.
The constant freezing on HD channels or the box crashing whilst using the remote.
The problems with no sound on certain AC3 HD Channels
Epg problem (Doesn't display the channels or if it does show them it is random)
The badly made remote control. (Which has now been replaced on the latest batch of boxes)
The first problem the engineers are trying to sort out is the crashing and picture freezing, if people can give me some feedback about what they are watching when it happens or what they were doing, i can then forward the info on.
The next issue of no sound on certain channels has been explained to me by the engineers, the box does not have a full dolby licence as it would cost too much money to purchase, this is the reason certain TV sets are not getting sound on channels which are streaming only AC3 audio. the solution for this problem is using the spdif port through an amplifier. I was lucky that my tv does decode ac3 so i do get sound on all the channels. my tv is only a few months old though.